Privacy Policy
Effective date: September 2, 2026
This Privacy Policy explains how Logivya collects, uses, stores, shares, and protects personal data when you use the Logivya website, Android or iOS application, support services, connected communication channels such as WhatsApp, Telegram, and Facebook Pages, and freight marketplace features.
What appears when you connect an account?
Connected-account notice: September 7, 2026
Why do my groups and contacts appear in Logivya?
Logivya helps you manage listings and messages without entering each group or contact separately. Connecting an account can automatically synchronize supported group, contact, chat, channel or Page information into your own Logivya area, within the permissions you grant. These lists let you prepare content once, send it to multiple selected destinations and track delivery. Destination limits and sending capabilities depend on your subscription, permissions and the relevant platform's rules.
Which information is used for each connection?
WhatsApp may provide accessible groups and contacts; Telegram may provide supported chats, groups, channels and contacts; Facebook Pages provides the Pages you authorize and are entitled to manage. Names, phone numbers or platform identifiers, selected messages and media, destinations, schedules and delivery/publication information may be processed for the relevant feature. Platforms provide different data; Facebook Pages connection does not import all friends, private groups or private messages.
Who can see it?
Personal group/contact lists and private message history from a connected account are restricted within Logivya to the connecting user's account area. These lists and contents are not offered for inspection to other Logivya users, third parties or through Logivya platform administrators' management screens. Platform administrator status does not grant access to customers' private messages or recipient lists.
Account, subscription, connection-status and content-free service statistics may be processed for administration. Your chosen recipients see messages you send; content you publish on a Page or marketplace is visible to that publication's audience. Synchronizing a personal list does not publish that list publicly.
Technical processing and transfers
This access boundary does not mean Logivya systems never process or technically access the data. Data needed for synchronization, delivery to your selected destinations, scheduling and delivery tracking may be processed by servers, databases, queues and the relevant communication platform. Limited transfers to necessary infrastructure providers and legally required disclosures remain subject to the Privacy Policy's provider and transfer provisions. Personal group/contact lists and message contents are not sold or made available for other users' use.
Your choices and messaging responsibilities
If you do not want this listing, you can use features that do not require a connection without connecting that account. If already connected, you can disconnect it through the available account controls. Disconnection does not instantly erase previously processed records or recall messages from recipients. Data-deletion requests are handled separately with identity and authority verification and applicable retention obligations.
Connect only accounts you are entitled to use. Connecting an account or reading this notice does not constitute your recipients' consent to receive messages. As the sender, you are responsible for your selected recipients, content, necessary permissions, notices to data subjects and compliance with platform rules. This is an informational notice, not a substitute for any separately required explicit consent.
Vehicle and driver listings
Vehicle sharing, finding drivers, driver wanted and driver seeking work listings are free, without an account, subscription or a 7-day trial. Paid plan conditions continue to apply to finding loads, sharing loads and finding vehicles.
Listing details voluntarily submitted for publication and the supplied contact number are shown to people who can access that listing on Logivya. Guest publication consent and limited records to prevent misuse are retained. Only provide a contact number you are authorized to publish. Publishing a listing does not share your connected messaging account's private group or contact lists or private message history.
Who is responsible for your data
For account registration, authentication, security, billing, product administration, support and freight-marketplace data, the controller is Burak İDİM, operating the Logivya service, Cudi Mah. Zübeyde Sk. No:34 İç Kapı No:3, Türkiye. Contact: support@logivya.com, +90 539 356 51 42. When a customer connects an authorized WhatsApp, Telegram or Facebook Pages account and determines why contacts, groups, pages or messages are processed, that customer is the controller and Logivya acts as processor on documented instructions.
Data we collect
Depending on the features you use, we process account and contact details such as name, email address, phone number, locale and timezone; workspace, team, role and invitation information; subscription, transaction, billing reference and invoice information; device, session, security and authentication records; support requests and attachments; notification tokens; photos, videos, files and documents you select; freight listing, demand, route, date, vehicle, driver, qualification and contact information; and limited usage or diagnostic events when the relevant preference is enabled.
Connected account and messaging data
When you connect a WhatsApp, Telegram, or Facebook Pages account you are authorized to use, Logivya may process encrypted session or access material, account and page identifiers, synchronized contact, group, chat, and page names, phone or messaging identifiers, categories, message and post destinations, text content, selected photos, videos, files and documents, schedules, delivery or publication status, history, and deletion outcomes. When you explicitly start smart matching, eligible messages from the connected sources you select may be analyzed to find freight opportunities. This data is isolated by workspace and account and is used only to provide the requested service, maintain security, and meet applicable legal obligations.
Why we use data
We use personal data to create and secure accounts, perform the service agreement, authenticate users, provide connected-account messaging and page-publishing features, synchronize authorized contacts, groups, chats and pages, deliver text and media, publish, search and match freight listings and requests, manage teams and subscriptions, provide support and requested notifications, prevent abuse, establish or defend legal rights, maintain audit and recovery records, meet legal obligations and improve reliability. Depending on the operation, the legal basis is contract performance, legal obligation, establishment or protection of rights, legitimate interests balanced against fundamental rights, or separately requested consent where consent is appropriate. Optional analytics and diagnostics follow the applicable preference.
Where data comes from
Data comes from you, your workspace administrator, the device or browser you use, authorized WhatsApp, Telegram, and Facebook Pages connections, user-generated freight marketplace content, support communications, and service providers that confirm delivery, security, billing, or infrastructure events.
Service providers and disclosure
We transfer only the data needed by providers that support hosting, databases, encrypted backups and file storage, email, push notifications, monitoring, diagnostics, and authorized connected-account features. When you explicitly send a message, media attachment, or page post, the selected content is transferred to the relevant WhatsApp, Telegram, or Facebook service to complete that action. Providers act under contractual and security obligations. We may also disclose information when required by law, to protect users or the service, or in connection with a lawful service transfer. We do not sell personal data.
International data transfers
Some infrastructure and service providers may process data outside your country. Transfers are limited to what the service requires and use a mechanism permitted by applicable law. For Türkiye-origin data this may include an adequacy decision, a standard contract or other appropriate safeguard under Article 9 of Law No. 6698, or a statutory exceptional case where its conditions are met. Contractual, administrative and technical safeguards are applied according to risk.
Retention and deletion
We retain data only for as long as needed for the service, account lifecycle, security, support, contractual, tax, dispute, fraud-prevention, backup, and legal-hold obligations. Operational queue data is removed on short automated schedules. Export files expire automatically. Approved account deletion removes or anonymizes eligible data, while narrowly restricted records may be retained when law or a legal hold requires it.
Data security
Logivya applies workspace and account isolation, encryption in transit and for sensitive stored material, role-based access controls, protected backups, audit records, secret redaction, and monitoring. No system is completely risk free, but we investigate security incidents and take reasonable steps to contain and correct them.
Your choices
You can update profile information, manage notification and optional analytics preferences, disconnect authorized accounts, request a data export, and start account deletion through the available application controls. Workspace administrators control team membership and workspace data according to their permissions.
Your privacy rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent where consent is the legal basis. You may also complain to the competent data protection authority. We verify identity and authority before fulfilling a request and will explain any lawful limitation.
Children
Logivya is a service for adult users and is not directed to children. Users must have the legal capacity required to use the service and connect an account.
Changes to this policy
We may update this policy when the service, providers, legal requirements, or data practices change. The effective date is shown at the top of this page. Material changes will be communicated through the service or another appropriate channel.
Contact
For privacy questions or to exercise your rights, email support@logivya.com. Do not send passwords, verification codes, access tokens, WhatsApp credentials, or other secrets.