Terms of Service

Vehicle and driver listings

Vehicle sharing, finding drivers, driver wanted and driver seeking work listings are free, without an account, subscription or a 7-day trial. Paid plan conditions continue to apply to finding loads, sharing loads and finding vehicles.

Listing details voluntarily submitted for publication and the supplied contact number are shown to people who can access that listing on Logivya. Guest publication consent and limited records to prevent misuse are retained. Only provide a contact number you are authorized to publish. Publishing a listing does not share your connected messaging account's private group or contact lists or private message history.

Eligibility and authority

You must be legally capable of entering into a binding agreement and, when acting for an organization, authorized to bind and administer that organization. Logivya is intended for professional logistics operations and adult users; you must provide accurate registration information and keep it current.

Account security and workspace administration

Each person must use an individual account and keep credentials, verification codes and connected-account access secure. Workspace owners control membership and permissions and are responsible for promptly removing unauthorized access. You must notify support without undue delay if you suspect compromise or misuse.

Connected accounts and communications

Logivya may be used only for lawful messaging operations that respect recipient consent.

You may connect only accounts, groups, pages and destinations you are authorized to use. You are responsible for the content, recipients, timing, frequency, legal notices and permissions for every communication. Logivya is not affiliated with or endorsed by WhatsApp, Telegram, Meta, Apple or Google; use of those services is also governed by their terms and technical limits.

Marketplace listings and transactions

Users who publish load, vehicle, or driver listings are responsible for ensuring that listing information is accurate, current, lawful, and based on the required authority. Listings may not contain misleading, fraudulent, discriminatory, dangerous, or rights-infringing content.

Prohibited conduct

Spam, harassment, threats, fraud, illegal goods or services, unauthorized disclosure of personal data, impersonation, unauthorized access, and activities that put platform security at risk are prohibited.

Plans, renewals, cancellation and refunds

The selected plan, billing period, taxes and total price are shown before purchase. Web payments are processed by the displayed payment provider; store purchases are administered by the relevant application store. Renewal, cancellation and refund rules are disclosed at checkout and in the Delivery and Returns policy. Statutory consumer remedies cannot be waived by these Terms.

Third-party services

Connected communication, payment, hosting, notification and application-store services are operated by independent providers. Their availability, review decisions, outages and policy changes may affect features. Logivya will take commercially reasonable steps within its control but does not control those third-party systems.

Intellectual property and user content

Logivya and its software, design and trademarks are protected by applicable intellectual-property laws. You retain rights in content you lawfully provide and grant Logivya the limited, non-exclusive permission needed to host, process, transmit, display, secure and back up that content solely to provide and protect the service. You represent that you have the required rights to provide it.

Moderation, reporting and appeals

Logivya may moderate content through automated checks, user reports, and human review. Content that violates these rules may be removed or limited, and accounts may be temporarily or permanently restricted.

Users can use the Report and Block tools on listing details. Reports are sent to support and moderation; marketplace content from blocked owners is hidden from the user's search results. Contact the appropriate authorities when there is an immediate safety risk or suspected unlawful activity.

You can appeal a moderation decision or provide more information by creating a request in the in-app Support section. Logivya may process records needed for review in accordance with applicable privacy and retention rules.

Service changes and availability

We may maintain, improve, replace or discontinue features for security, legal, provider or operational reasons. Planned material interruptions will be communicated where reasonably practicable. No internet service is uninterrupted; users should keep independent copies of operationally critical information and apply appropriate business-continuity measures.

Responsibility and limitation of liability

Logivya provides software that helps users discover and manage logistics opportunities; it is not a carrier, freight forwarder, employer, insurer, broker, customs representative or party to arrangements between users unless expressly stated in a separate written agreement. Users must independently verify counterparties, licenses, cargo, route, price, insurance and safety requirements. Liability is limited only to the maximum extent permitted by applicable law; liability that cannot lawfully be excluded or limited remains unaffected.

Mandatory consumer and data-protection rights

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including mandatory consumer, personal-data and electronic-commerce protections. If a provision conflicts with mandatory law, that law prevails only to the necessary extent and the remaining provisions continue in effect.

Suspension, termination and data export

You may stop using the service and request account deletion through the available controls. We may restrict or terminate access where reasonably necessary to address a material breach, legal order, fraud, security risk, non-payment or harm to users or the service. Where appropriate, we will provide notice and an opportunity to remedy or appeal. Export and deletion remain subject to verified identity, workspace ownership and lawful retention duties.

Applicable law and dispute resolution

These Terms are governed by the mandatory rules applicable to the user and, subject to those rules, the laws of the Republic of Türkiye. Consumers may apply to the competent consumer arbitration committee, consumer court or other authority. Business disputes are submitted to the legally competent courts and enforcement offices unless a valid written agreement provides otherwise.

Changes and contact

We may update these Terms to reflect legal, security or service changes. The version date appears above; material changes will be announced through an appropriate channel. Questions, notices and appeals may be sent to support@logivya.com from the email registered to the account.