Customer support

Get help with your Logivya account, connected account, messaging, subscription, privacy, or security questions.

Contact support

Email us from the address registered to your Logivya account and include a concise description of the issue. Add a ticket reference when you already have one.

support@logivya.com

Track a support request

Signed-in users can open the Support area to create a request, read the conversation, and follow its status.

Response and availability

Requests are reviewed in priority order. Security, account-access, and service-availability incidents are prioritized. Response time can vary with complexity and required verification.

Protect your account

Never send your password, authentication code, recovery code, access token, connected-account credential, or payment card data in a support request.