HELP CENTRE
InformationFrequently asked questions
Clear answers about Logivya listings, live marketplace, matching, connected communication accounts, subscriptions and responsibilities.
Listings are created by users or, where an authorised account and group are connected, from eligible logistics messages that satisfy publication controls. Active source listings remain visible for the configured period unless deleted, withdrawn or made inactive sooner.
Matching evaluates declared route, time, vehicle, capacity, sector and other relevant criteria. A result is an opportunity indicator, not an acceptance, booking, quotation or guarantee of performance.
Connected account data is separated by user and workspace ownership. Provider-dependent functions may be limited when permissions, reviews, connectivity or third-party service conditions are unavailable.
Highlights
- How are listings published and kept current?
- What does an intelligent match mean?
- How are connected accounts and groups separated?
- Who is responsible for the transport transaction?
Who is it for?
- Prospective and current users who need concise operational, subscription, privacy or marketplace information before using Logivya.
How does it work?
- Use the relevant marketplace or management screen; mandatory fields, access permissions and publication eligibility are checked before the operation is accepted.
- For account-specific matters, contact support from the registered email address and include only the information necessary to identify the issue.
Real-world use cases
- Understanding why a listing appears, changes or expires.
- Understanding the scope of a match or connected-account feature.
- Finding the applicable subscription, privacy, cancellation or refund information.
Limitations and availability
- Help content is general product information and is not legal, tax, insurance, customs or transport advice.
- Third-party provider rules and public feature availability can change; the current in-product status and applicable provider terms control.
Publish Your Listing. Find the Right Opportunity. Manage Logistics with LOGIVYA.
LOGIVYA is a digital logistics platform that brings load, vehicle, and driver listings together through a live marketplace and intelligent matching.